Cashier Helps Girl Suffering From A Panic Attack
Cordelia, a 9-year-old girl, suffers from anxiety. She once had a panic attack in Sainsbury’s supermarket in the United Kingdom. The next time she went to the supermarket, a helpful cashier turned a disastrous occasion into one of joy!
Cordelia once had a panic attack in a supermarket when the fire-alarm was triggered. She could never go back to that supermarket for years after that incident.
However, she and her mother decided to conquer their fear, and they went back to the supermarket. Everything was going well, but then the store lights dimmed to signal that they were closing shop. Cordelia started crying because she thought the alarms were about to go off. This induced yet another panic attack in her. Helen, her mother, tried to help her out, but Cordelia was too panicked.
But then a cashier stepped up to the rescue, and expertly handled Cordelia’s rising panic attack. Helen left the store, grateful, and then posted about it online!
Ever since my daughter was little she has suffered with anxiety/panic attacks triggered by alarms/loud noises or in large environments where she is not comfortable like airports and supermarkets.
A few years ago she was in Sainsburys when they did a fire alarm test and it completely traumatized her. It took 2 years to get her to go back into Sainsburys and even now we have to ask if there are any schedule alarms before she will venture around the store.
Today we went and did a bit of last minute shopping and as we were at the checkout they dimmed the lights to indicate the store was closing soon.
Immediately she started panicking as she thought an alarm was about to go off she wanted to run and got extremely upset. The lady working at the checkout could see something was wrong as I was trying to comfort her to allow me enough time to pay for the shopping. I explained the problem and how the lights dimming had caused her to panic and she was just so lovely.
She came around the checkout and asked my daughter to help her scan the shopping, coaxed her into her seat whilst we dried her tears and completely distracted her by letting her scan all the food. I cannot tell you how much this meant to me and my daughter.
I was overwhelmed with gratitude and emotion that she managed to turn such a negative experience into such a lovely one. My Daughter actually left smiling and was so proud of herself.
I was in such a tizz I never even asked the lady’s name. I thanked her but I will be going back tomorrow to ensure she gets the recognition and thanks she deserves. To me she is a Star.
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